Goodbet FAQ — All Your Questions Answered Here

No. Goodbet's rules permit only one account per person. If multiple accounts are detected, all accounts may be suspended or permanently closed and balances may be forfeited.

KYC (Know Your Customer) is an identity verification process. Before your first withdrawal, you must upload a photo of your national ID card or passport. This is essential for your account security and fraud prevention. Verification is usually completed within 1–2 hours.

on the login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile or email — use that code to set a new password. The entire process takes less than 5 minutes.

The minimum age for registration on Goodbet is 18 years. Age is verified during registration and KYC. Accounts for underage individuals are not approved.

Log in and go to the "Deposit" menu. Choose your preferred method — mobile banking or bank transfer — enter the amount, and follow the instructions. Successful deposits usually appear in your account within 5–15 minutes.

The minimum deposit amount on Goodbet may vary depending on the payment method. For details, see Deposit page or ask support.

If the deposit is successful, your balance is usually updated within 15 minutes. If it still doesn't show, contact Goodbet support with a screenshot of the payment and transaction ID — we'll resolve it quickly.

Goodbet does not charge any deposit fees. However, your mobile banking or bank transfer provider may apply their own charges — those are determined by the respective service provider's terms.

For KYC-verified accounts, withdrawals are typically processed within 1–4 hours. Bank transfers may take up to 1 business day. During peak times, processing may take slightly longer.

Yes. Completing KYC verification before your first withdrawal is mandatory. It's necessary to ensure the security of your funds and prevent fraud.

If a withdrawal is rejected, your account will show the reason for rejection. This usually happens if KYC is incomplete, bonus wagering requirements are not met, or there is a mismatch in payment information. Contact support to understand the reason or resolve the issue.

Register after registration, the welcome bonus will be automatically credited to your account on your first deposit. The bonus amount and wagering requirements are detailed in Terms and Conditionsfor details.

Bonus money cannot be withdrawn directly. Every bonus comes with a specific wagering requirement — for example, you must bet the bonus amount a certain number of times. Once the requirement is met, winnings from the bonus can be withdrawn.

Yes. Goodbet's in the VIP programme Higher-tier members receive exclusive cashback, bigger bonuses, faster withdrawal processing and a personal account manager.

Goodbet regularly launches new bonuses & promotions — daily deals, weekly reload bonuses, free bets and seasonal offers. When you log in, active offers will be visible on your dashboard.

You can bet on over 30 sports at Goodbet, including cricket, football, tennis, basketball, hockey and more. on the Sports Betting page View all categories and live odds.

Yes. Goodbet offers live betting — you can place bets on real-time odds while the match is in progress. Live stats and scorecards are also available.

Goodbet's in the Casino section Live blackjack, roulette, baccarat, poker, and thousands of slots games are available. We feature games from the world's top providers.

If a match is cancelled or postponed under certain circumstances, the stake for that bet is refunded. Players generally cannot cancel a bet after it is placed — a cash-out option may be available for certain markets.

Yes. Goodbet protects all information with TLS/SSL encryption. We do not sell your personal information to third parties. For more details, Privacy Policy Read more.

Contact Goodbet support immediately and request a temporary account freeze. Change your password and provide details of any login from a new device. We will investigate and take action quickly.

Account Settings or on the Responsible Gaming page You can set deposit limits, loss limits, self-exclusion & cooling-off periods in

Goodbet app download link on the App page Available for both Android and iOS.

Yes. The Goodbet app gives you access to everything — Sports Betting, Live Casino, deposits, withdrawals, bonuses, and support. The app also offers push notifications and biometric login.

On Android, you may need to enable "Install apps from unknown sources." If the problem persists, contact Goodbet support or use the website directly in your browser.